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Membership FAQs

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Read on for more information about joining Destination DC.

What is Destination DC?

We are an independent 501 (c)(6) non-profit leading Destination Marketing Organization that markets the nation’s capital as a premier convention, leisure and cultural destination. Destination DC also serves as the sales and marketing arm for the Walter E. Washington Convention Center.

Why should I become a member? How can I join?

Read about member benefits and apply here. Membership fees are $1,000 for most businesses and vary according to the type of business and organization. Your account manager can provide more details. Contact michelle.furnari [at] destinationdc.com (Michelle Furnari), Partnerships and Alliances Assistant, to learn more.

What forms of payment does Destination DC accept?

We accept American Express, VISA, MasterCard, money orders and checks payable to Destination DC.

As a new member, who do I contact if I have questions?

Each member is assigned to an account manager. Your account manager is available to answer your questions and concerns, educate you about Destination DC and help make your membership a success. Contact michelle.furnari [at] destinationdc.com (Michelle Furnari) today if you do not know who your account representative is.

I’ve forgotten my username and password for the Member Extranet. How do I retrieve it?

Your username is the same as your email address. You can reset your password if you forget.

Tip: The Member Extranet favors Mozilla Firefox and Google Chrome.

How can I best learn to use the member extranet?

We’ve created a series of short videos that answer most common extranet questions including how to:

Update member listings
Add photos and videos
Add events and coupons
Edit amenities
Add social media handles
Review and respond to leads, service requests and referrals
Explore reports

How is my membership activated?

As soon as we receive your application and payment, your membership is active and valid for one year. It’s automatically renewed on your anniversary date (unless you choose to cancel.)

Once my membership is activated, what is the next step?

You will receive a Destination DC welcome packet including a membership events calendar and our official publications. You will begin receiving event invitations and receive our electronic newsletters.

How will I be notified about member events?

Events are posted in our Member Events section and you will receive an email invitation to each event as they approach.

When does my membership expire?

Your membership is for one full year from the date on which you join. Unless notified in writing, membership renewal is automatically assumed by the Destination DC at the time of billing.

Where can I find the Two-Year Convention Calendar?

The calendar is located on the membership extranet under the reports tab.

Will Destination DC promote my event or news for me?

DDC can help amplify your business online (when your story is relevant to visitors or our industry). Add your consumer-friendly events to our events calendar and use our hashtags to promote your content, we may like and re-post it or add to our own features.

#MyDCcool (consumer)
Facebook: /WashingtonDC (324,000 fans)
Twitter: @WashingtonDC (107,000 followers)
Instagram: @VisitWashingtonDC (12,000 followers)
YouTube: /WashingtonDC
Pinterest: /visitdc

#DestinationDC (industry)
Facebook: /destinationdc (4,000 fans)
Twitter: @destinationdc (1,300 followers)
LinkedIn: washington.org/linkedin (940 members, official group)

Email our media relations department your press releases so we know your successes. To reach domestic media, contact kate.gibbs [at] destinationdc.com (Kate Gibbs); to reach international media, contact vanessa.casas [at] destinationdc.com (Vanessa Casas); to reach convention trade, contact danielle.davis [at] destinationdc.com (Danielle Davis).

Can I have some materials?

Yes, we print the Official Visitors Guide, Event Planning Guide and Map for all to use. If you would like official Destination DC Publications for your reference or to distribute, please email kova.blake [at] destinationdc.com (Kova Blake), Visitor Services Manager.

Whoa. This is so much information.

Destination DC offers a lot of resources so members can maximize their role in Washington DC’s nearly $7 billion travel and tourism economy. Join our monthly member orientation webinar to get started.