Boost creativity and innovation to meet the demands of the 21st century
Professor of Management, McDonough School of Business, Georgetown University
- Increase the number of “collisions”—have more face-to-face encounters with your clients and customers—ask for their ideas and use some their ideas
- Focus on creating “WOW” experiences for your clients and customers
- Look for ideas everywhere—inside and outside of your organization—and around the world
- Focus on continual innovation, not instant perfection
- Celebrate the innovation successes—and share the stories of teamwork and resilience!
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